For patients
When you need a clearer answer.
Meet with a specialist who has the time and context to look at the question with you, explain what they see, and help you understand what comes next.
From question to consultation, in four steps.
No referral maze and no guessing what happens next.
Find the right specialist
Search by the kind of care you need, compare profiles, and choose the clinician whose experience best fits your question.
Choose a time and see the price
Available appointments and the full price are shown before you book. No membership is required.
Share the useful context
Add your concern, questions, and relevant records ahead of time so the visit can focus on what you need to understand.
Meet and move forward
Join by video, ask what you need to ask, and keep your visit information together for the next step.
Some questions benefit from a specialist’s perspective.
Time with an expert who can review the concern, explain what they see, and help you decide what comes next.
- You want another expert to review the plan.
- Talk through a diagnosis, proposed treatment, scan, or procedure before you decide what to do.
- You have results, but not enough clarity.
- Bring the report and the questions it raised. Leave with language you can understand and use.
- The right expertise is hard to reach nearby.
- Look beyond your immediate area for a clinician whose experience fits the concern.
- You have a concern but are not sure where to start.
- Browse by area of care or specialty, then choose a clinician who can help you understand your options.
Your clinician should know why you are there.
Add the records, results, and questions that matter before the visit. You do not need to upload everything – only what helps tell the story.
- Describe the main concern in your own words
- Add relevant reports, labs, or images
- Write down the questions you do not want to forget
- Your question
- “My MRI shows a torn meniscus and surgery was suggested. Do I need it, or should I try physical therapy first?”
- Shared records
- Knee MRI report
- Orthopedic visit notes
- Current medications
- Consultation
- Video consultation with a verified specialist.
Everything you need for the visit, kept together.
- A verified clinician
- Review a clear profile before you choose, including specialty, experience, and areas of focus.
- A focused video consultation
- Meet privately from a place that works for you, without a commute or a waiting room.
- Your information in one place
- Keep shared records, messages, and visit details connected to your account.
- A clinician who has read your notes
- What you share is reviewed before you meet, and anything your clinician writes up for you afterwards is saved to your account.
Know the full price before you book.
Every clinician profile shows the full price of a consultation. Add a card, PayPal, or Venmo when you book; you are charged only after the visit is completed.
- Browsing
- No charge
- Membership
- None
- Price
- Shown before you book
- When you pay
- After the visit
Questions before you book.
Do I need a referral?
No. You can search for a specialist and book directly.
How much does a consultation cost?
Each clinician profile shows the full price before you book: the clinician’s appointment fee plus a BlackBag platform fee. There is no subscription or charge to browse.
When is my payment method charged?
You add a payment method when booking. We charge it only after the visit is completed. If the visit does not take place, you are not charged.
Can I use insurance?
BlackBag does not currently bill insurance. You pay the price shown before you confirm the appointment.
Is BlackBag for urgent or emergency care?
No. If you may be having an emergency, call 911 or go to the nearest emergency department. BlackBag is for scheduled specialist consultations and second opinions.
Does BlackBag replace my regular care team?
No. BlackBag adds another specialist perspective. Your ongoing care team remains central to your care, and you can take what you learn back to them.
Specialist care, without the long way around.
BlackBag opens to patients soon.